Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, account details, and purchase history when you register, buy a course, or contact us.
• Billing/Transaction Data: Transaction IDs, subscription status (if applicable), and purchase confirmations. Payment details are handled by Paddle.
• Technical Data: IP address, browser type, device information, and usage data for analytics and security purposes.
• Course Activity: Progress, completion status, and interactions with course content.

3. Cookies and Analytics

We may use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic and usage patterns
• Improve performance and functionality

You can control or disable cookies through your browser settings.

4. Third-Party Services

We may share limited data with trusted third-party services strictly for operational purposes, including:

• Payment processing (e.g., Paddle)
• Learning management systems (e.g., LearnDash)
• Analytics and performance tools

These providers are contractually required to protect your data and use it only for the intended purpose.

5. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities

You can exercise these rights by contacting us.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. International Users

Alko Academy operates globally. Your data may be processed by Paddle and its partners in multiple countries depending on your location.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Cookies & Consent

We use cookies and similar technologies to ensure the proper functioning of our website, enhance user experience, analyze traffic, and support marketing activities, in compliance with the GDPR and Turkey’s Personal Data Protection Law (KVKK).

Cookies are small text files stored on your device when you visit a website.

We use the following categories of cookies:

• Necessary Cookies
  These cookies are essential for the basic operation of the website, such as security, authentication, and consent management. These cookies are always active and do not require user consent.
• Analytics Cookies
  These cookies help us understand how visitors interact with our website (e.g., page views, traffic sources). Analytics cookies are activated only after you provide your explicit consent.
• Marketing / Advertising Cookies
  These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies are activated only after you provide your explicit consent.

We collect and manage cookie consent through a cookie banner displayed when you first visit our website. You may accept, reject, or customize your cookie preferences at any time.

You can change or withdraw your consent at any time using the cookie settings available on our website or through your browser settings.

11. Contact Us

For billing, invoices, refunds, chargebacks, or other payment-related requests, we may need to share relevant details with Paddle in order to process or resolve your request.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Alko Academy
Email: support@alkoacademy.com
Website: https://alkoacademy.com